
May 18, 2022

For years, there was a widely held belief that customer empowerment was counterintuitive for businesses. Many companies felt that giving people more information or choices would confuse them or negatively impact sales.
May 18, 2022
For years, there was a widely held belief that customer empowerment was counterintuitive for businesses. Many companies felt that giving people more information or choices would confuse them or negatively impact sales.